Reference

dewihoki2 Privacy Policy for Your Account

Our Privacy Policy shows how we collect, use and protect the details connected with your dewihoki2 account, including phone verification, wallet status and device access.

Account detailsWallet recordsDevice choices

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Your DANA and QRIS Data Explained

dewihoki2 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser, or use a payment route such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We use account details to provide access, match wallet status, check payment

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receipts and protect the account from unauthorised activity. A payment reference may remain connected to your account record so our support team can trace a pending status without asking you to repeat every step. We only use these details for the purposes described here, and access
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to our services depends on local law. If you are in Jakarta or elsewhere in Indonesia, the same policy applies to the device and payment details submitted through your account path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Get Privacy Help Beside Account Support

Questions about this Privacy Policy can be sent through the account contact form or live chat, so you have a clear route when a login record, wallet status or data request needs attention. Include your account phone number and the subject of your request, but do not send a password or full payment credential. We use the details you provide only to handle that privacy case.

Team online

Account contact form

Use the contact form after signing in to ask about stored account details, phone verification records or a correction request. We can match the request to your account without asking for your password.

Live chat

Live chat helps when a DANA, OVO, GoPay or QRIS reference needs privacy clarification. Share the receipt reference only, and keep sensitive wallet credentials out of the conversation.

Privacy request route

For deletion, correction or access requests, state the action you want and the phone number linked to your account. We may ask for account verification before releasing or changing personal details.

CONTROL YOUR DETAILS

Cookies, Devices and Account Protection

We keep this Privacy Policy practical by separating account operation from optional browsing choices. Your sign-in device, cookie settings and payment references help us recognise a legitimate session, investigate a stalled receipt…

Account data

We handle your account name, phone number and verification status to create access and confirm that a privacy request comes from the account holder. We do not need your password in a support message.

Wallet records

DANA, OVO, GoPay and QRIS references may be retained with payment status details so we can trace a receipt or resolve a wallet mismatch without storing your wallet password.

Cookie choices

Cookies can keep a session active and remember selected settings on your mobile browser. You can adjust cookie controls in the browser path, although some account functions may then require another sign-in.

Device security

A new phone or browser may trigger another phone verification step. This helps us distinguish your normal account path from an unfamiliar session before account details are displayed.

Retention period

We retain account, support and payment references only for the period needed for account operation, dispute handling, security checks or legal duties. The retained record can differ by request type.

Change requests

Ask us to access or correct your personal details through the contact form or live chat. Include the requested change, and we will verify the account before taking action.

Answers Before You Open an Account

These Privacy Policy answers cover the account steps most relevant to Indonesia, from phone verification and QRIS receipts to cookies on a mobile browser. If your question is not listed, use the support route above and describe the specific record you want checked. Where eligibility or access is discussed, it depends on local law.

It covers account details, phone verification, device sessions, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps us connect a request or sign-in to the correct account and identify an unfamiliar device. We use that check for account protection, not to request your password.

Yes. The Privacy Policy covers QRIS receipt references and payment status details used to trace a pending account record. We ask you to share the reference, never your wallet credential.

Send an access request through the account contact form or live chat. State the account phone number and records you want reviewed; we may verify ownership before providing a response.

Yes. Tell us which detail is incorrect and what it should say through the privacy request route. We verify the account first, then assess the change against required records.

Cookies can maintain a mobile session and remember selected settings. You can change browser cookie controls, but turning them off may require repeated sign-in or affect account access.

We retain them for the period needed for account operation, payment tracing, security checks, dispute handling or legal duties. The exact period can vary by record type and request.

dewihoki2 Privacy Policy for Your Account

Get Privacy Help Beside Account Support

Account contact form

Live chat

Privacy request route

Cookies, Devices and Account Protection

Account data

Wallet records

Cookie choices

Device security

Retention period

Change requests

Answers Before You Open an Account

01 What does the dewihoki2 Privacy Policy cover?

02 Why do you need phone verification before account access?

03 Does the Privacy Policy cover QRIS receipts?

04 How can I request my dewihoki2 data?

05 Can I ask for incorrect account data to be changed?

06 How does dewihoki2 use cookies on my phone?

07 How long are wallet and support records kept?

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